Fifty percent rate carpet sale - we deliver samples to your home! Connect with Empire today to create a estimate As well as in house consultation.
We sense your disappointment and sincerely regret to listen to which you have been inconvenienced by this matter. We’ll be in contact with you before long to to debate your expertise, and start working in direction of an answer.
Spoke with a few lady who in the beginning refused to supply aid and after that reported pays for half but after getting Specialist plumbers test it out floor is WARPED, soaked all around so this leak has been happening a long time.
Our mission is to make gorgeous new floors effortless for all of our customers, and we’re unhappy to hear regarding your ongoing knowledge. We’ll be even further investigating your issues, and we’ll be in contact with you Soon.
So soon after remaining so upset I call the customer service and spoke with another supervisor. This manager, he established my appointment for the next day being a priority And that i never got a contact. So I known as them and I get the term .. Im sorry but we won't be out to perform your carpet today (Simply because) we don’t have sufficient installers in your neighborhood .
We’re glad to listen to you have been contacted. We’ll proceed to comply with up with you until eventually your installation is accomplished.
There isn't any way I must have to pay a dime for somebody to come out to my home to inform me there’s some sort of defect using this type of carpet to appear as bad mainly because it does! I've people today come over & say why is your carpet snagged all over…….what a humiliation!!
We’ve go through your write-up, and we’re upset to hear that your worries haven't been answered. We’ll be in contact along with you Soon to learn more, and start working over a resolution.
May possibly one, 2018 at 4:06 pm Shame Shame Disgrace to Empire Today…. using inexperienced laborers to install tile. We experienced the tile set up past 7 days and nevertheless have not heard back again from a manager or inspector on all the problems. Really on working day a person the tile installer seemed to know very well what he was undertaking but he didn’t return the second working day and remaining it up to 2 inexperienced laborers to finish.
I dont determine what i really need to do to receive crap mounted and obtain them from my household. This has become a complete disruption to our life and it even now isnt around. HELP!
A similar way I get the job done I need them to work. Anything is not gonna work. I need resolution. 8/15 time is of the essence. I have emailed customer service, spoke to manager. I want assistance and new crew out tomorrow. Empire has my money but I haven't got an put in flooring!
(it’s been 3 times because they were being there). We now have to maneuver into your home and will’t since the floors and baseboards must be mounted. We've got individuals trying to www empiretoday com reviews purchase your home that we're relocating from so we have been in bind till This is often all fixed. Still nobody will call us from the company and try to take care of the specific situation. I want I could increase pics on This page so Absolutely everyone can see how terrible it is actually! Working with Empire Today continues to be a horrible nightmare!
In the end, I devote my workdays inside a plush office without having handbook duties and these guys commit their time working day in and day trip... pounding, lifting, relocating major furnishings, and many others. Remaining greeted with hostility suitable out with the gate would not encourage me to try and do the top task I could do.
Oct five, 2017 at 9:fifteen am Today (Oct fifth) Empire was supposed to put in carpet inside our daughter’s bedrooms. We been given a phone simply call today to at 730am to tell us the carpet isn’t in inventory and they don't know when it will be in inventory. We employed a painter to return in and complete their rooms in worry we wouldn't make the deadline of today Oct 5th. You'll be able to’t convey to me that Empire didn’t know the carpet wasn’t in inventory a few days ago. We are quite dissatisfied that we expended The cash for a painter (he came the final two nights to complete) and that not a soul knowledgeable us until finally the day of supply the carpet wasn’t in.